Client work delivered through my employers, Cloudwerx and Marlabs, and method work of my own. Details are limited to what I am able to share publicly.
External agencies
MuleSoft
Person Search and ROI API
Screening records and reference numbers
Oracle billing sync
Department of Human Services, South Australia / Technical Lead, onsite in Sydney
Snowflake reconciliation table
Data Cloud data stream
Data model object
Triggered Flow updates Accounts
Agentforce agent
Xero / Associate Team Lead, Agentforce delivery team
Leasing deal
Special conditions
Approval framework
Retailer account hierarchy
Customer call or chat
Genesys CTI and Einstein Bot
Omni-Channel routing
Cases with entitlements and milestones
Two projects
Technical lead
First custom LWC on the account
Borrower application
Loan origination
Evaluation and credit scoring
External checks
Decision
Karur Vysya Bank (India), Validus Capital (Singapore), Merchant Money (UK) / Salesforce Developer; Tech Lead on Merchant Money
Verify the org
Think
Build
Reach
Discovery with the owner
Requirements in Notion
Design direction
Build in approved chunks
Preview and launch
Consultant and solution designer
Every one delivered on time, with nothing carried over to the next cycle.