About
I am Sandeep, a Salesforce Technical Lead based in Bengaluru.
I started as a Salesforce developer in 2019, building loan origination systems for banks and lenders in India, Singapore and the UK. In 2022 I joined Cloudwerx, where I have delivered Sales, Service and Experience Cloud projects for clients in government, retail, agriculture, property and financial services.
The work that shaped me most was leading the integration and finance workstreams on a South Australian government screening programme, onsite in Sydney. I was the technical point of contact for the client, wrote the designs three teams built from, and owned acceptance testing through to launch. I was promoted to Associate Team Lead in 2026.
Today I work on Agentforce and Data Cloud delivery. Outside that, I build two products of my own, Karya and Vaasova, because the best way I know to learn the whole job is to do the whole job.
I am working toward Salesforce Architect certification.
Work history
Cloudwerx
Sydney, Australia (onsite) and India
Salesforce Associate Team Lead
Apr 2026 to now
Senior Salesforce Developer
Apr 2022 to Apr 2026
Enterprise Sales, Service and Experience Cloud delivery for Australian clients, a government programme led onsite in Sydney, and now Agentforce and Data Cloud. Mentored 20+ developers and interns and authored 80+ hours of training content.
- Xero
- Agentforce programme and Data Cloud ingestion. Associate Team Lead, Aug 2026 to now.
- Department of Human Services, South Australia
- Screening Transformation Program. Technical Lead, onsite in Sydney.
- Vicinity
- Special Condition and Approval Framework for retail leasing, and retailer hierarchy automation.
- Dairy Australia
- Technical Lead on Service Lifecycle and Picasso Cows, with the account's first custom LWC build.
- Brighte
- Solar finance contact centre on Service Cloud, from scratch.
- Belle Property
- A fully custom chat experience, as sole developer.
- PWG
- The full SUMO Scheduler rollout, single-handed.
- JMC
- Einstein Bot, Omni-Channel, Embedded Service and scheduling.
- Geneia
- An Experience Cloud portal with CMS, built in LWC.
- Smart Group
- Event self check-in with LWC, QR codes and Flow.
- My Plan Manager
- NDIS reimbursement with REST and OCR integration.
Marlabs
India
Salesforce Developer
Jan 2019 to Apr 2022
Associate Salesforce Developer
Loan origination and credit scoring on Salesforce and CL Originate for banks and lenders in three countries, plus Service Cloud delivery.
- Karur Vysya Bank, Validus Capital, Merchant Money
- Borrower onboarding and loan origination in India, Singapore and the UK. Spot Award as Tech Lead on Merchant Money.
- Panasonic
- Service Cloud claims module, as Module Lead.
- Integrations
- REST and SOAP integrations with Experian, Profios and middleware.
Independent product work
Bengaluru
Founder and Product Architect, Vaasova
2025 to now
Designer and builder, Karya
2026 to now
Two products of my own, taken from problem statement through requirements, architecture and build with AI-augmented delivery.
Education
Bachelor of Computer Application
Berhampur University, Odisha, 2014 to 2017
Recognition
- Promoted to Associate Team Lead after two consecutive "Advancing" performance ratings
- Spot Award, Marlabs
- Direct client recognition, Cloudwerx
- Agentblazer Champion 2026
Languages
- English
- Hindi
- Odia
Beyond work
A year onsite with a government client in Sydney turned into a habit of exploring wherever work takes me. I travel when I can, and I am happiest on a bike, on a trail, on a cricket field or at a good table.
- Travelling
- Biking
- Hiking
- Cricket
- Food and drink

Sydney, a year onsite with a government client 
Sydney Harbour 
Great Ocean Road, from the air 
Singapore, in transit 
Sydney coast 
Sovereign Hill, Victoria 
Out on the bike 
On the trail 
Cricket, champions with the team